Terms of Service
Last updated: January 2025
Service Agreement
By requesting a free estimate or engaging 511 Roofing for services, you agree to these terms. We provide honest assessments and quality roofing services to homeowners in the Austin, TX area.
Free Estimates
Our free roofing estimates include:
- Visual inspection of your roof
- Honest assessment of its condition
- Written estimate for recommended repairs or replacement
- No obligation to proceed with services
Service Terms
When you engage 511 Roofing for services:
- A detailed written contract will be provided before work begins
- Payment terms will be clearly outlined in the contract
- All work is performed by licensed and insured professionals
- We stand behind our workmanship with appropriate warranties
Warranties
Our roofing services include:
- Manufacturer warranties on materials (varies by product)
- Workmanship warranty on installation
- Specific warranty terms provided in your service contract
Insurance Claims Assistance
When assisting with insurance claims:
- We provide documentation and photos for your claim
- We can meet with your insurance adjuster
- Final approval and payment is between you and your insurer
- We never guarantee claim approval
Limitation of Liability
511 Roofing's liability is limited to the scope of services outlined in your service contract. We are not responsible for pre-existing conditions not visible during initial inspection or damage caused by events beyond our control.
Dispute Resolution
We are committed to resolving any concerns directly with our customers. If you have any issues with our services, please contact us immediately so we can address them promptly.
Contact Us
For questions about these Terms of Service:
- Phone: (512) 947-4417
- Email: info@511roofing.com